FAQ

01 I have a concept, will you design it? Yes! Send all ideas/concepts for personalized items to Sales@emceekicks.com. We will reply promptly either requesting additional detail or with a price quote.
	02 How much does customization cost? Prices start at $200. The quote that you will receive will depend on the amount of time and skill required to complete your order. Shipping is included.
03 How can I pay? We will provide an invoice that will allow for all major credit cards, debit cards, and PayPal. We also accept Cash App and Venmo.
	04 What is your return policy ? All sales are final. If you experience an issue with your order please email us and we will work with you to address the situation.
05 How long until I receive my order? Currently, the average wait time is 4-6 weeks but can vary depending on demand. We will do our best to keep you updated
	06 Do you offer restoration services? Unfortunately, we do not offer restoration services at this time.
07 Can I wear my kicks daily? Yes, however this is custom artwork and it is possible to scuff the paint. Our custom items are also safe to wear in the rain. It is highly unlikely that the paint will chip.
	08 Can you customize a worn shoe? The footwear needs to be in "New" or "Like New" condition in order for us to fulfill your request.
09 What type of paint is used? All customs are hand painted using Angelus Direct acrylic paints. These paints utilize a flexible, self leveling, non-cracking formula that adheres to multiple surfaces including leather, vinyl, patent leather, canvas, etc. A 'finisher' is also applied after painting to ensure extra protection.
	10 Do you guys have a physical location? Not yet! Online only at the moment

01 I have a concept, will you design it?

Yes! Send all ideas/concepts for personalized items to Sales@emceekicks.com. We will reply promptly either requesting additional detail or with a price quote.

02 How much does customization cost?

Prices start at $200. The quote that you will receive will depend on the amount of time and skill required to complete your order. Shipping is included.

03 How can I pay?

We will provide an invoice that will allow for all major credit cards, debit cards, and PayPal. We also accept Cash App and Venmo.

04 What is your return policy ?

All sales are final. If you experience an issue with your order please email us and we will work with you to address the situation.

05 How long until I receive my order?

Currently, the average wait time is 4-6 weeks but can vary depending on demand. We will do our best to keep you updated

06 Do you offer restoration services?

Unfortunately, we do not offer restoration services at this time.

07 Can I wear my kicks daily?

Yes, however this is custom artwork and it is possible to scuff the paint. Our custom items are also safe to wear in the rain. It is highly unlikely that the paint will chip.

08 Can you customize a worn shoe?

The footwear needs to be in "New" or "Like New" condition in order for us to fulfill your request.

09 What type of paint is used?

All customs are hand painted using Angelus Direct acrylic paints. These paints utilize a flexible, self leveling, non-cracking formula that adheres to multiple surfaces including leather, vinyl, patent leather, canvas, etc. A 'finisher' is also applied after painting to ensure extra protection.

10 Do you guys have a physical location?

Not yet! Online only at the moment